In recent years, businesses have realised that mobile or remote working can bring significant benefits in terms of costs, flexibility and productivity. Over time, the devices given to staff have changed from laptops and 3G dongles to the more portable and popular smartphones or tablets. Not only does IT now need to support multiple platforms, but they also must find a solution to enable access to business applications for employees to do their job on these devices.
Delivering work on smartphones and tablets
AWD enables your organisation to manage processes and work throughout your business more effectively. For each task in the process, you define who should be doing it, when it should be completed and how. For example, in a loan application, the sales agent receives the form, an underwriter assesses the affordability and risks, and a manager approves the loan.
AWD orchestrates and delivers the work across these roles – traditionally to a desktop – to ensure that they are completed in a timely fashion. But what if the manager is travelling? The loan application shouldn't wait until the managers return to their desks to deliver exceptional service to customers; businesses must respond promptly and avoid delays.
To learn more about how AWD delivers work on smartphones and tablets, and see the App in action, click here to watch the full video.