Press Release
Business Rules experts return to South Africa
Issued by: Faculty Training Institute  
[Johannesburg, 26 March 2014]

Internationally renowned Business Rules experts and authors, Ronald G Ross and Gladys Lam, will be visiting South Africa as guests of Faculty Training Institute (FTI) this coming May.

Ross and Lam are the Co-Founders and Principals of globally recognised Business Rules Solutions, which is headquartered in Houston, USA. Both Ross and Lam were highly acclaimed guest speakers at South Africa's second IIBA Business Analysis conference, BASSA2013, in September last year.

They have accepted an invitation from FTI again to present two of their Business Rules workshops in Johannesburg, where participants will learn state-of-the-art Business Rules skills and techniques.

"FTI is thrilled to be able to bring Ron Ross and Gladys Lam back to South Africa," says Steve Erlank, CEO of FTI. "Business Rules Solutions is the most recognised company worldwide in business rules and decision analysis. Both Ross and Lam are highly-respected, regular speakers at international conferences and professional events."

Ross's leadership in the Business Rule space over the last decade has helped many organisations gain an understanding of the importance of business rules and how they underpin the economics of the 21st century. Lam, who is widely known for her lively, pragmatic style, is an acclaimed authority on applied business rule techniques and is Executive Director of the Building Business Capability (BBC) conference. BBC is an annual conference that combines insight into business analysis, business architecture, business process, strategy and transformation as well as business rules and decisions to facilitate creating an agile enterprise.

The Business Analysis with Business Rules: From Strategy to Requirements workshop details the innovative techniques needed for a business-driven approach, and how to apply each technique for dramatic improvements in the quality of business requirements. Delegates will learn how to conduct successful business analysis with business rules, how to write business rules and how to model decisions while receiving immediate feedback. According to Lam, participants will learn new techniques to discover missing requirements "that do not come naturally from process models or use cases or anywhere else. Participants will create great business solutions, not just system designs.

"Where business processes do not always produce correct and consistent results, the problem may lie with business rules and decision logic," says Lam. "You need the right techniques to fix these problems – process models, use cases, data models and other requirement techniques are just not sufficient for the job," says Lam. The second workshop, entitled: Working With Business Rules supplies proven, pragmatic solutions and techniques to fix these problems. "It provides the steps you need to take before implementing business rules on a project or system," says Lam.

Both two-day, interactive workshops featuring hands-on exercises would strongly benefit business analysts responsible for engineering business solutions, business people and subject matter experts (SMEs) wanting to express and analyse requirements in a truly business-oriented manner, business process designers responsible for re-engineering and quality improvements, IT professionals, business rules analysts, project leaders, consultants and requirements specialists.

For further information about Business Analysis with Business Rules: From Strategy to Requirements, running on 20 and 21 May, and Working with Business Rules on 22 and 23 May in Johannesburg, please visit or contact Lauren on (011) 807 9478 or e-mail to book your seat.


Faculty Training Institute

Established in 1989, Faculty Training Institute is a leading provider of training courses and related services to organisations across Southern Africa. FTI focuses on skills for the knowledge professional in the domains of Business and Systems Analysis, Project Management, QA and Testing, Business, Process and Information Modelling, Enterprise Architecture and problem solving, thinking and communication skills. Visit

Faculty Training Institute is an EOH Group Company.

Listed company EOH is the largest enterprise applications provider in South Africa and one of the top three IT service providers. EOH follows the Consulting, Technology and Outsourcing model to provide high value, end-to-end solutions to its clients in all industry verticals. For more information visit:

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