Mining equipment manufacturer, Joy Global Mining has awarded the outsource contract for its distribution service to IMPERIAL Distribution, part of the IMPERIAL Logistics Group. The three-and-a-half-year contract, which was won on open tender, represents the company’s first in the mining industry.
“We see this as an exciting opportunity to expand into the mining sector,” comments IMPERIAL Distribution managing director Heinrich Strauss. He explains that Joy Global Mining’s distribution network comprises two components. “On the one side, there is an abnormals company, which transports the heavy machines, while the other element – and the contract we have secured – is the distribution network for spares and parts replenishment to the mines, as well as the breakdown service.”
IMPERIAL Distribution differentiated itself from its competitors with a full distribution service offering. “As a distribution expert, we do much more than just provide trucks,” Strauss stresses. “We offer planning and transport management systems, proof-of-delivery (POD) management, proof-of-delivery automation (PDA), as well as exceptional responsiveness on the breakdown service.” The latter is critical, he notes, since the breakdown service demands an extremely high level of service and very short turnaround time, in order to minimise the costly repercussions of downtime at a mine. “The breakdown side of the distribution contract is very dynamic and very intense, with 24/7 service.” The spares and parts replenishment distribution runs according to a daily plan, and IMPERIAL Distribution is already adding value for the client by optimising routes and planning.
A dedicated staff complement of 15 drivers and three management staff have been allocated to Joy Global Mining, and will operate from the company’s Wadeville premises. Up to 10 additional flexi-time employees are on hand to assist when needed, Strauss explains. IMPERIAL Distribution will run a dedicated fleet of seven breakdown vehicles for Joy Global Mining, along with six vehicles for stock replenishment. “One of the advantages that our client will gain – and which we have already been able to leverage – is our ability to call on IMPERIAL Truck Rental to supply excess capacity when more trucks are needed,” he adds.
Driving costs down, while maintaining critical service levels – particularly on the breakdown side – is what Strauss sees as IMPERIAL Distribution’s greatest challenge on this new contract. The company is also committed to providing Joy Global Mining with optimal administration services, he concludes.
IMPERIAL Distribution is a specialised third-party logistics (3PL) service provider with more than 80 customer sites in the FMCG, retail, packaging and construction industries around South Africa.
With extensive operations throughout Europe and Africa, IMPERIAL Logistics is uniquely placed to partner companies in leveraging the value inherent in their supply chains. By positioning itself as an extension of a client's business - building its clients’ brands alongside its own - IMPERIAL Logistics is a co-collaborator in unlocking the competitive advantage contained in complex and dynamic logistics environments. Its own differentiators lie in a combination of an extensive resource base of transportation, warehousing and distribution operations, and best-of-breed integrative process and technology solutions. It applies its pre-eminent supply chain management skills to manage operational processes across end-to-end value chains on behalf of its clients. As a multi-branded business, it is in a position to optimise the benefits, scale and synergies that are derived from large businesses, while retaining agility, customer focus and an entrepreneurial flair that characterises smaller businesses. It recognises that its clients’ requirements are unique and customises its service offerings accordingly, while leveraging its experience to benefit each client. For more information, please visit www.imperiallogistics.co.za.
IMPERIAL Distribution, a member company within IMPERIAL Logistics Consumer Products (ILCP), is a specialist third-party logistics (3PL) service provider that delivers contract logistics for customers across a range of sectors, including FMCG, retail, packaging and construction. As an established operator of dedicated logistics solutions with around 81 logistics contracts in South Africa, the company is known for its focused management teams, world-class facilities and assets, as well as efficiency enablement technology. Furthermore, it is a lead logistics provider (LLP) for customers requiring this full service offering. For further information, please visit http://www.imperialdistribution.co.za/.
Goldfields Logistics Park, 10 Refinery Road, Driehoek, Germiston, South Africa
Tel: (+27) 11 821 5500; www.imperiallogistics.co.za