The MSPmentor 100 survey, now in its fifth year, ranks managed service providers (MSPs) according to an index using metrics such as overall managed services revenue, revenue growth, and number of devices managed.
This year's survey has revealed that, in the Europe, Middle East and Africa (EMEA) region, all of the top eight MSPs from the African region are Kaseya partners.
“We are extremely proud to be the IT service management (ITSM) platform provider for all of the top eight companies listed in the survey,” says Garth Hayward, Kaseya South Africa's Managing Director. “As an independent, and the only worldwide survey, it shows that our partners continue to outperform their peers in this market space and enjoy a return on investment that is unsurpassed in the industry today.
“In addition, two of our partners have been recognised in the top 100 worldwide, which is a huge achievement, and shows that African-based MSPs are able to compete on the global stage with aplomb,” says Hayward.
The Kaseya suite of tools allows MSPs to manage client requirements through a “single pane of glass” architecture, which, says Hayward, gives MSPs extensive access into the IT infrastructure. Added to this are the benefits of automation, which give Kaseya MSPs the ability to grow their clients' businesses faster, and in a more sustainable way, than their peers.
“Our partners' business practices are leading the way in Africa,” says Hayward. “If one looks at the previous two years' results, a pattern starts to emerge that clearly shows that these companies recognised in the top 50 in EMEA are outperforming their peers in terms of both growth and management.
“It's also really good to see some new partner names on the list as more and more African MSPs turn to Kaseya as their ITSM platform of choice – and reap the rewards associated with that decision. The interesting factor is that these award-winning companies service small, medium-sized and large organisations – which shows that our platform is relevant across the business spectrum,” says Hayward.
Kaseya is embarking on a country-wide road show in March, at which leading CEOs will be presenting case studies on how they have developed world-class organisations using the Kaseya platform.
Kaseya continues to invest heavily in the African market through growing the number of staff based locally, increasing training offerings, as well as the provisioning of a locally hosted cloud platform.