Kaseya, the leading global provider of automated IT systems management services, today announced a new set of software tools delivering enhanced functionality, performance and usability to increase productivity for corporate IT professionals and managed service providers (MSPs).
With the latest release of Kaseya, the company builds on its core principles of automated IT systems management services to deliver new consolidated network discovery, enhanced policy management for continuous compliance, and personalised custom reporting to time-strapped IT administrators.
In addition, customers new to Kaseya will appreciate the streamlined on-boarding process and cutting-edge best practices management content, enabling new MSPs or IT departments to quickly begin monitoring and managing the health of their network. The best practice management offering includes hundreds of predefined views by device type, operating system, hardware profile, and maintenance routines as well as systems monitoring that have been proven over years of experience and also customer feedback, to deliver the most successful results and use of the Kaseya platform.
'The Kaseya v6.3 release reflects the company’s understanding of customer needs,' says Robert Young, research manager, IDC. 'IT administrators are becoming increasingly challenged with managing complex and demanding environments. Kaseya has responded to these challenges with product enhancements that provide IT professionals with consolidated and customisable discovery, automation, and reporting capabilities, enabling them to more effectively manage a wide range of information system resources and helping to deliver reliable and efficient services to business users.'
The new Kaseya Discovery module combines the power of multiple network scanning methods to properly fingerprint and identify a device across remote networks from a central management interface. Additionally, the Discovery module gives the IT administrator a simplified way to find, organise and automate the delivery of IT services based on defined policies. To further enhance IT administrators’ productivity, the software delivers robust automated policy management to ensure service delivery and continuous compliance. With the enhanced policy management module, systems are continuously monitored with full visibility of adherence to policy, allowing IT professionals to focus efforts on systems that are not in alignment with the policy.
As all MSPs or in-house IT professionals fully realise, there will always be the need to provide unique reports for clients and executive management based on the IT services being delivered. With Kaseya’s customised reporting feature, customers are now able to use its intuitive, easy drag-and-drop interface to create custom reports that provide complete visibility of IT services tailored for specific audiences with multiple delivery methods.
With this new product release, Kaseya has also improved usability and simplified navigation across the entire platform to increase administrator productivity. This release also represents full parity between Kaseya SaaS and on-premises delivery methods. Also, the latest version offers increased scalability as well as supports Microsoft Windows 8, Windows 2012, Apple OS X Mountain Lion and iOS 6 operating systems.
'Today, Kaseya unveils greater sophistication and refinement within our product portfolio that delivers on the power and value of truly integrated IT management services,' said Bob Davis, chief marketing officer at Kaseya. 'Our current customers as well as those new to Kaseya will appreciate the across-the-board enhancements we have made to save time, lower costs and improve productivity.'
Availability: The Kaseya 6.3 Framework and KSD 1.4, KSDU 1.1, KMDM 1.1 and KID 1.1 are all available now. Please visit www.kaseya.co.za for additional information.
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