Business Intelligence (BI) plays a critical role in providing key insights into the functioning of the organisation, to help improve decision-making. Many articles, some of them as recent 2013-14, lament the limited adoption of BI by organisations in the African continent. However, the last two years have seen a radical change, with companies across South Africa, Nigeria, Kenya, Tanzania, Congo recognising the benefits of BI and making a beeline for its implementation. Adoption of BI has been witnessed across industries including banking, financial services and insurance (BFSI), retail, media, process as well as discrete manufacturing amongst others, while many others have BI on their roadmap.
For those planning a BI implementation, this article provides a background of how BI evolved and what can be expected from a BI solution, says Jay Shah, ERP Practice Head, Nihilent.
We are well aware of the universal adoption of enterprise resource planning (ERP) systems. An ERP system is a transaction processing system that records business transactions and hence also categorised as OLTP (online transaction processing) systems. OLTP systems, by design, are great at capturing transactions. They are also capable of providing good operational reporting capabilities. However, when it comes to complex analytical reports, the OLTP systems hit a performance snag.[Full Story.]