Internet service providers (ISPs) continue to deceive unsuspecting ADSL customers with their multimillion-rand advertising budgets. They continue to disconnect uncapped customers when it seems that they are abusing the network.
According to OpenWeb CEO, Keoma Wright, they cannot get the simple term of “uncapped” ADSL right. “Uncapped actually means unlimited, it doesn't mean we will sell you an 'eat as much as you like buffet', but when you feel like having a second helping, we slap you on the wrist and remind you that everyone needs their share and if you keep on eating, we simply kick you out.
“I have coined it the disconnected culture; they actually disconnect what they perceive as 'greedy' clients from their networks and conveniently claim that clients are abusing their terms of service.”
Wright says corporate ISPs are so terribly disconnected from the real world that they are starting to believe that their state of mind should become the norm. “Between their countless meetings and smoke breaks, they have come up with a 'fair usage policy' that is so disconnected from the real world it looks like a piece written by Julius Malema.
“OpenWeb simply doesn't believe in selling 'fake' uncapped ADSL. When we created our product basket, we looked down at the greedy corporate providers and realised we need to provide Uncapped with a capital 'U',” he explains.
As a result, OpenWeb launched Gold Uncapped ADSL for only R299 per month. It decided to charge a tad more in order to bring down the contention ratio and offer a reliable, fast and superior service. OpenWeb has also vowed to never disconnect a client for high usage.
For clients still needing a reliable service, but one that costs less, OpenWeb has Lite Uncapped. For only R179 for a 384Kbps, R191 for a 1Mbps, and R495 for a 4Mbps, customers can be assured OpenWeb is committed to providing affordable ADSL.
“Uncapped is unlimited with OpenWeb; you can rest assured that as long as you are with OpenWeb, you will never be disconnected for high usage. When we say Uncapped ADSL, we mean it,” he concludes.
For more information, contact OpenWeb on 0861 22 44 66 or e-mail firstname.lastname@example.org or visit www.openweb.co.za.