MTN reviews its contract and data bundle prices

MTN is introducing revised subscription rates for its contract and data plans and reviewing its prepaid data bundle prices. In the last few years, MTN's prices have been relatively stable, despite the challenging economic environment and the substantial investment MTN has made on its network.

In 2014, MTN underwent a process of reviewing its operations, which was aimed at increasing efficiencies and reviewing its costs. This exercise was aimed at mitigating the impact of the challenging environment in which MTN operates. The reduction in mobile termination rates, coupled with the increased costs of network investment, has necessitated a review of pricing.

MTN has not increased contract subscription prices for over a decade, despite rising operational costs, distribution costs, transport costs, handset price increases, infrastructural costs, falling exchange rates and an increase in taxes.

Recently, MTN has had to invest substantially in generators and backup batteries to power its base stations during power outages. All these cumulative costs have compelled the operator to review its pricing as the last resort.

MTN is committed to offering value and will continue to introduce solutions and products that allow its customers to save costs and access the Internet for longer, faster and more affordably.

In accordance with the Consumer Protection Act and MTN's Subscriber Agreement terms and conditions, MTN will give its subscribers 20 working days' notice prior to effecting the price changes for contract customers.

MTN wishes to thank its customers for their patronage and the company will continue to develop solutions that will lead to the delivery of a bold new digital world.

Voice and data table:

For more information, please visit www.mtn.co.za.