MTN distances itself from parody Twitter account
MTN has noted a parody social media account that masquerades as an official MTN Twitter account. The reported response from this account to an MTN customer, which MTN regards as insensitive, was not sanctioned by MTN.
The company urges its customers to disregard this Twitter handle, as it is not an official MTN Twitter handle but a parody account that was opened and shut down in 2016.
Approximately six parody accounts purporting to be MTN Twitter handles have been opened since 2013. Twitter has suspended some of these accounts, while others became inactive after being discovered.
MTN has contacted the customers who have received feedback from these accounts and advised them of that fact.
Launched in 1994, the MTN Group is a multinational telecommunications group, operating in 21 countries in Africa, Asia and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: "MTN".
As at the end of 30 June 2010, MTN recorded 129.2 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote d'Ivoire, Cyprus, Ghana, Guinea Bissau, Guinea Republic, Iran, Liberia, Nigeria, Republic of Congo (Congo Brazzaville), Rwanda, South Africa, Sudan, Swaziland, Syria, Uganda, Yemen and Zambia. The MTN Group is a global sponsor of the 2010 FIFA World Cup South Africa and has exclusive mobile content rights for Africa and the Middle East. Visit http://www.mtn.com and http://www.mtnfootball.com.